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Announcement: GUNS UP! Team investigating server issues!

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  • Announcement: GUNS UP! Team investigating server issues!

    Hey all, I wanted to let you know that we've seen the growing number of server issues' reports and the team is currently investigating these issues. As soon as we have a resolution for you all we'll be sure to let you know right here in the forums. Thanks to everyone for your patience. Stay tuned for more info.

  • #2
    IT HAPPENS AFTER EVERY AB
    GUNS UP!™_20180322200657.jpg
    Last edited by Rabah_1989; 03-22-2018, 02:20 PM.

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    • #3
      On Steam seems I can't play any Alliance Battles. It gives the following while consuming the Free Alliance Battle and eating the Attack Cards selected

      Click image for larger version

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      If you need video, I can provide. Really hope this server issue gets resolved before the weekend. Really been enjoying Guns Up! with the latest updates making Rally, Focus Fire, Decoy, etc all work better and looking forward to more battles.
      Alliance: Helldivers
      YouTube Channel: https://www.youtube.com/cusman

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      • #4
        I now tried on my PS4 Pro and its working fine (PvP Campaign, Alliance Battle, Defend Report Replays, the works). Either you guys fixed between when I tried on Steam and now or the issue is only on Steam (at least for me).
        Alliance: Helldivers
        YouTube Channel: https://www.youtube.com/cusman

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        • SD-PEER81
          SD-PEER81 commented
          Editing a comment
          Thanks for the info c! The team is still looking into this issue.

      • #5
        SD-PEER81,

        Playing more today on PS4 Pro, I can play 2 or so matches and then if I continue I am at risk that it will give error, eat my Alliance Battle and Attack Cards and reload. Anytime it has reloaded after error, it will continue to error consistently until I actually close and restart the game.
        Alliance: Helldivers
        YouTube Channel: https://www.youtube.com/cusman

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        • #6
          Why are we not getting any updates on this crashing problem?. Its been more than 24 hours. I'm not Playing a battle til the problem is fixed.

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          • #7
            The issue is still under investigation by the team. As soon as they have a resolution ready I will be sure to let everyone know right here in the forums.

            Comment


            • #8
              Originally posted by SD-PEER81 View Post
              The issue is still under investigation by the team. As soon as they have a resolution ready I will be sure to let everyone know right here in the forums.
              SD-PEER81,

              It continues to be much worse for me on Steam than on PS4 Pro
              • On Steam, out of the 3 free daily Alliance Battles, I was only able to play 1. The other two just ate my AB Token and Attack Cards. It can fail even after a fresh reboot of the game.
              • On PS4 Pro, it only fails if I have played more than 2 battles after a fresh reboot of the game.
              Maybe that helps narrow down to problem cause. I hope there is a resolution soon cause it is frustrating to be ready for battle only to get an error that steals cards. At this point, I'll wait until there is news of a fix before I bother to keep trying.

              Best of luck in finding a solid fix for this annoying problem.
              Alliance: Helldivers
              YouTube Channel: https://www.youtube.com/cusman

              Comment


              • #9
                any updates devs and mods??

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                • cusman
                  cusman commented
                  Editing a comment
                  Game is working for me without errors this morning (on Steam). Have not tried on PS4 Pro yet.

              • #10
                I have a problem with the defenses, my troops do not appear in the base!!

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                • cusman
                  cusman commented
                  Editing a comment
                  If you block path completely, your troops won't spawn until the attacker clears path. Path can be blocked by Walls or Structures.

                • theAskACapper
                  theAskACapper commented
                  Editing a comment
                  same problem

              • #11
                Νo one can help you unless you become more specific.
                Vets, Tent spawned units or all your units? your tents have the blocked icon?
                http://www.youtube.com/odytsak
                PS4/Steam: odytsak

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                • theAskACapper
                  theAskACapper commented
                  Editing a comment
                  same thing is happening to my Steam base... no units spawn ever. It happens after base layout changes.

                • cusman
                  cusman commented
                  Editing a comment
                  theAskACapper - Your Steam base ( https://www.youtube.com/watch?v=fVmymW3KHXM ) is blocking path enough that it is preventing Tent & HQ Squad spawning. May also be keeping your Veterans in Defend HQ instead of seeking cover like you might have set.

                • theAskACapper
                  theAskACapper commented
                  Editing a comment
                  Ive checked everything. there isn't anything blocking my hq squad isn't even farming. I love that base 4000+ hours

              • #12
                SD-PEER81,

                I played a bunch this morning on both Steam and PS4 Pro and had 0 errors. For me a bunch means 1-2 hours (per platform). Not sure what y'all did to make things better, but its nice to have game running stably again.
                Alliance: Helldivers
                YouTube Channel: https://www.youtube.com/cusman

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                • #13
                  It is better now. No errors, minimal lag on loading screens and buying attack cards.

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                  • #14
                    Glad to hear this guys. We will continue to keep an eye on the situation in order to address any lingering issues if they should arise. Please let us know if you run into anything.

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                    • MonsterLoad*PC
                      MonsterLoad*PC commented
                      Editing a comment
                      Thanks for all your help!
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